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Klarna is an alternate payment method that allows you to split your purchase into 4 interest-free payments. To use Klarna for your online purchase, simply choose Klarna in the checkout. The first payment will be taken from your credit or debit card w
Klarna is now available both online & in-store and can be used for payment of both hair products and hair services. Product purchases made with Klarna can be returned or exchanged online or in-store to select locations if Chatters Return Policy guide
Klarna currently accepts all major debit and credit cards (i.e. Mastercard, Visa, AMEX). Please note, prepaid cards are not accepted.
A late fee of up to $7 may be charged if an automatic payment cannot be collected. Please see terms for full details.
Yes. If you want to pay the outstanding balance of your purchase early, simply log in to Klarna, go to the “Purchases” page, and select “Pay off early.”
Klarna will automatically attempt to collect payment for your purchase from the card that you entered at checkout. You can find out when your payments will be collected in the email that you received at the time of purchase or by logging into your Kl
When you choose to pay in 4 interest-free payments at checkout, Klarna may perform a soft credit check. This type of check will not impact your credit score and it will not show up as a hard inquiry on your credit report.
Product purchases made with Klarna can be returned or exchanged online or in-store to select locations if Chatters Return Policy guidelines are met. Email [email protected] or Live Chat us to find the best location to make your return/excha
Follow these steps to return your item: We'll refund your Klarna account if your requested exchange item is not available or the item cost differs from the original cost. Once the warehouse has registered your exchange with Klarna, your refund will b
Once we have received the return (partial or full) and you have received their confirmation of this, an updated statement with an adjusted payment schedule will be sent to you by Klarna if you’ve made a partial return. With a full return, we shall re
Cancellations are subject to our cancellation policy. To cancel your order, please contact us. Once we have processed the cancellation, Klarna will update your payments accordingly. You can check the status of your payments anytime via Klarna’s site
If your statement does not match your order details, please contact Klarna directly to correct your statement. Log into your Klarna account and “report a problem” to pause your statement until the details have been corrected.
You do not need to pay the statement until you have received your order. Track your parcel through your Chatters order confirmation for delivery updates, log in to your Klarna account, and “report a problem” to pause your statement until you’ve recei
You do not need to pay for goods that are received damaged, broken, or defective. Follow Chatters' dispute instructions and “report a problem” in your Klarna account to pause your statement until the issue is resolved. As soon as Chatters has registe
Klarna will send an email confirmation for all completed payments. You can also live chat 24/7 with Klarna’s customer service agents to confirm payment.
You can live chat with Klarna’s customer service agents 24/7 to request that your contact details be updated. Please quote your statement number if you have received a statement by mail.
To sign up, you will need:. 1. A Canadian-issued debit or credit card. 2. To be 18 years of age or over. 3. An SMS-capable phone number
Don’t see your question here? You can reach Klarna's customer service anytime or by downloading the Klarna app. See full Canadian Terms and Conditions here. See full Quebec Terms and Conditions here.